Home Industry News Epicor announces LBM Customer Excellence Awards winners

Epicor announces LBM Customer Excellence Awards winners

Epicor announces LBM Customer Excellence Awards winners

Lumber and building materials dealers were recognized for technology innovation and fast implementation and deployment of an Epicor Software solution at Epicor’s Lumber & Building Materials User Conference 2017.

The Customer Excellence Awards recognize innovative LBM businesses that have successfully transformed operations by deploying Epicor BisTrack and Epicor LumberTrack solutions.

The following North American LBM companies have been named 2017 Epicor Customer Excellence Awards winners:

Nathan Yoder President of Yoder Lumber, Trent Yoder COO, Kevin Hodge, and Lisa Pope of Epicor.

The winner in the Technology Innovator category is Epicor LumberTrack customer Yoder Lumber, selected for simplifying business processes by leveraging technology and demonstrating the value of the investment in the form of efficiently managing real-time sales processing, inventory management, accounting, and more with an all-in-one system featuring a seamless interface.

In the Rapid Time to Value category, Epicor BisTrack customer Star Lumber & Supply Co. took home this award through its experience with a fast implementation and deployment of BisTrack software. Implementation of the software was effectively managed due to motivated project teams, effective training, and production readiness.

“The biggest benefit of LumberTrack software is that it ties the entire business together. The fact that we have all facets of the business—from the timberland to the sawmill, the millwork department to the panel shop—managed all in one software,” said Trent Yoder, chief operating officer, Yoder Lumber. “With LumberTrack software, we’re able to make quick and accurate decisions in an ever-changing hardwood industry which enables us to serve our customers better.”

David Gregory Director of IT for Star Lumber and Supply Company in Wichita, KS, Graham Rigby Senior Director of Sales for Epicor, and Lisa Pope.

“Our customers are central to everything we do. The Epicor Customer Excellence Award program gives us an opportunity to recognize those customers that are at the forefront of their industries through their use of technology to stimulate business growth. This year we are pleased to highlight Yoder Lumber and Star Lumber for their accomplishments,” said Kevin Hodge, Director of Product Development and Product Management, LBM, Epicor Software.

Epicor Customer Excellence Awards programs are run in the Americas, Asia Pacific, the United Kingdom, Middle East, India, and Africa. Criteria used to evaluate nominations included customer, employee and business impact, process improvements, and positive changes gained within the organization to demonstrate benefits and impact of the technology on the customers’ business. Project complexity, business objectives, and results achieved were also weighed in the final decisions.